ehealth life Disclaimer

    Version Date: June 2026
    Welcome to the "ehealth life" mobile application (hereinafter referred to as "this App" or "we"). This Disclaimer is intended to clarify the boundaries of use and liability for all information, content, materials, products (including software), and services provided through this App. Please read and fully understand all contents of this Disclaimer before using this App.

    1. Disclaimer for AI-Generated Content
    This App integrates the ERNIE (Wenxin) Large Model (hereinafter referred to as the "AI Service") to provide you with intelligent Q&A and suggestion generation functions regarding weight management, dietary advice, exercise recommendations, and other health‑related information.
    You understand and agree that:
    1. AI‑generated content does not constitute professional medical advice: All content generated by the AI Service (including but not limited to text, charts, suggestions, analyses, etc.) is automatically produced by the AI model based on the physical data (such as weight, height, age, gender, etc.) and management goals you voluntarily provide. Such content is for general informational reference only and does not constitute any form of medical diagnosis, treatment plan, medication guidance, or professional medical advice.
    2. Not a substitute for professional diagnosis and treatment: The AI Service and its generated content cannot replace the professional judgment of an in‑person diagnosing physician or other medical personnel. Before making any decisions related to health, diet, exercise, or medication, you should proactively visit a legitimate medical institution and seek professional consultation and guidance from a doctor in person.
    3. Users bear full responsibility for their own decisions: You acknowledge that AI‑generated content may contain inaccuracies, incompleteness, or inapplicability. If you rely solely on AI‑generated content to make health‑related decisions, any negative consequences, health damage, or economic losses arising therefrom shall be borne solely by you, and this App and its operators assume no liability.
    4. Service provided "AS IS": The AI Service is provided on an "AS IS" and "AS AVAILABLE" basis. Due to the inherent limitations of artificial intelligence technology, we do not warrant the accuracy, completeness, timeliness, reliability, or suitability of AI‑generated content, nor do we warrant that the AI Service will be uninterrupted, error‑free, or free of viruses.

    2. Disclaimer for General Information and Content
    All information, content, and materials (including but not limited to text, images, videos, audio, etc.) carried by this App are intended for the dissemination of beneficial health information and do not represent any diagnosis, treatment plan, or prescription.
    1. Information for reference only: All health‑related information provided by this App cannot and should not be construed by users as a treatment plan, prescription, or basis for medical judgment.
    2. Users shall not use it as the sole basis for decision‑making: Users shall not use any information provided by this App as the sole basis for diagnosis, medication, treatment, or any health‑related decision.
    3. Always consult a doctor: Before making any medical decision, you should always go to a hospital and seek professional medical advice in person. We strongly advise you not to ignore or delay seeking professional medical opinions.

    3. Disclaimer for Platform Services
    1. Services provided "AS IS": Unless otherwise expressly stated in writing, all information, content, materials, products (including software), and services provided through this App are provided on an "AS IS" and "AS AVAILABLE" basis. Your use of this App is at your own risk.
    2. No express or implied warranties: Unless otherwise expressly stated in writing, ehealth life makes no express or implied warranties or representations of any kind (including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non‑infringement) regarding the operation of this App or the information, content, materials, products (including software), or services contained therein.
    3. Disclaimer for content authenticity: All content (text, images, videos, audio, etc.) carried by this App is for the purpose of disseminating beneficial health information. We make no guarantee as to its authenticity, scientific validity, or seriousness. Please use such information with caution and make comprehensive judgments based on your own circumstances.
    4. Virus and security disclaimer: ehealth life does not warrant that all information, content, materials, products (including software), services provided through this App, or electronic communications sent from its servers or from this App, are free of viruses or other harmful components. You should take appropriate security measures on your own.
    5. Force majeure disclaimer: In the event that this App's system crashes or becomes unusable due to force majeure or other causes beyond our control (including but not limited to natural disasters, wars, strikes, network failures, system maintenance, third‑party service interruptions, etc.), resulting in service interruptions, transaction failures, or data loss, ehealth life shall not be liable, but will make reasonable efforts to assist in handling the aftermath.

    4. User Liability and Limitation on Claims
    1. Users bear their own liability: If a user uses the information provided by this App (including AI‑generated content) as the basis for diagnosis, treatment, or decision‑making, any negative consequences, health damage, economic losses, and legal consequences arising therefrom shall be borne solely by the user, and ehealth life shall not be liable.
    2. Waiver of claims: You hereby declare that you agree not to bring any claims of any nature against ehealth life, including but not limited to claims for any direct or indirect losses arising from the use of AI‑generated content, health information, platform services, etc.
    3. Dispute resolution: Any disputes arising from the use of this App or this Disclaimer shall first be resolved through friendly negotiation. If negotiation fails, both parties agree to submit the dispute to the competent People's Court in the jurisdiction where the operator of this App is located.

    5. Changes to This Disclaimer
    We reserve the right to update or modify this Disclaimer from time to time as needed. The revised Disclaimer will be published within this App and shall take effect on the date of publication. If you continue to use this App after this Disclaimer has been changed, it will be deemed that you have fully understood and agreed to the revised content.

    Contact Us
    If you have any questions, comments, or suggestions regarding this Disclaimer, please feel free to contact us through the following channels:
    * Customer Service Email: daxin21@daxinhealth.com
    * Feedback Channel: Open APP→Me→Help & Feedback

    Thank you for trusting and choosing ehealth life. We are committed to providing you with responsible and transparent health management services.